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< Blog

Bo Lykkegaard

ASSOCIATE VP FOR SOFTWARE RESEARCH EUROPE AT IDC

Bo Lykkegaard is Associate Vice President for the enterprise-software-related expertise centers in Europe. His team at IDC focuses on the $172 billion European software market, specifically on business applications, customer experience, business analytics, and artificial intelligence. Specific research areas include market analysis, competitive analysis, end-user case studies and surveys, thought leadership, and custom market models.

July 12, 2023

Customer Experience

Experience Orchestration: 4 Key Elements to Personalize the Customer Journey

Bo Lykkegaard, Associate Vice President for the enterprise-software-led expertise centers at IDC Europe, including customer…