Education & Enablement

Training, certification & workshops to fuel your knowledge and enable you to become a Medallia expert through timely learning

Enhance your skills to maximize the impact of Medallia products.

No matter your role or experience, learn the Medallia Platform and its suite of products when you need, how you want, and wherever you are. The Education & Enablement programs enable you to listen and act on feedback, stay up-to-date on best practices, and advance your career and skillset.

TRAINING

Courses that enable you to realize the full value of Medallia.

Education & Enablement offers a comprehensive catalog of trainings that address your top-of-mind challenges.

  • Online, Self-Paced Training
    Unlock Medallia’s learning management system, Navigator, to deepen your product knowledge and understand how to set up and drive action from your program.
  • Virtual Classroom Training
    Learn from a live certified trainer to coach and guide your company in an exclusive classroom environment.
  • Instructor-Led Workshops
    Join us for timely, live training workshops where you’ll deepen your knowledge, learn best practices, and hands-on exercises guided by a certified instructor to help you along the way.

CERTIFICATION

Demonstrate your knowledge

Prove your Medallia-verified skills

  • Validate your mastery
    Test your knowledge of Medallia products and Experience skills to ensure you’re leveraging the full power of your Medallia program.
  • Continuously gain expertise
    Expand your knowledge with a robust set of certifications to ensure you’re consistently up-to-speed on the rapidly evolving Experience field and Medallia platform.
  • Show off your credentials
    Publicly share your certifications on your resume & social networks. Be recognized for your skills to gain a competitive edge in the Experience field.

We provide a comprehensive learning experience through our extensive range of self-paced and virtually led trainings, monthly training workshops, and multiple certification programs aimed at empowering individuals to maximize the potential of their Medallia platform.

Take a look at our latest course catalog: